![]() (Optional) If you want to save your screen recordings to SharePoint, you will have to create the following document libraries within the UCC A Unified Contact Center, or UCC, is a queue of interactions (voice, email, IM, etc.) that are handled by Agents. Minimal Screen Resolution 1920 x 1080 (scaling not higher than 150%) NET Runtimes become a part of Windows Updates and get updated to Microsoft's latest version on a monthly basis. Prompting the end-user to install the software. NET Runtimes are not installed, when the Snapper is first started. Note: If not installed prior to Snapper update/install, the Windows desktop OS will redirect the end-user to this site if it detects these latest. ![]() Latest Microsoft ASP.NET Core Runtime 6.0.x is required and installed.ĭownload latest version(s) from Microsoft site: ![]() NET Desktop Runtime 6.0.x is required and installed. NET framework 4.8 pre-installed)įor Snapper 8.5.1 or higher (part of Bundle DC2022.05c or higher), NET framework 4.6.2 (or a later 4.x series) is installed (Current Windows 10 and Windows 11 comes with. Register Teams as the chat app for Office (Settings > General > Register Teams as the chat app for Office) Make sure the latest Windows updates are installed. Microsoft Office and Teams client is installed: ![]() Install Inflight Snapper for Microsoft Teams Preparationīefore starting the installation, make sure the following preparations are taken on the device that will run the Snapper:
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